FAQs

  • Why is problem solving an important skill?

    Problem Solving sits at the unique intersection of creativity, decision making, critical thinking and application To have problem solving skills is to use all of these abilities together at the same time and create something meaningful.

  • What are the basic problem solving steps?

    Regardless of the framework your using, problem solving always starts with clarity into what the problem is, development of potential solutions, implementation of these solutions, and then the monitoring of the results.

  • What are some common problem solving frameworks?

    There are many problem solving frameworks and their use varies by industry. Six Sigma isused extensively in manufacturing. Lean in healthcare, Agile in software development, 8D in the automotive industry. and Design Thinking in User Experience disciplines. Each of these frameworks have their strengths and weaknesses.

  • What is Root Cause Analysis?

    Root Cause Analysis is a popular method of problem solving which seeks to identify the most fundamental reason a problem occurs, rather than the symptoms (Think of it like antibiotics in treating an infection, rather than treating the fever). This is popular because it is relatively easy, cheap, and highly effective.

  • Is Problem Solving Analytical or Creative?

    Problem Solving is both creative and analytical. We offer multiple courses that focus on both of aspects of problem solving.

    Most importantly, problem solving is social! Effective solutions are not created by a lone genius, but by enlightened and meaningful interpersonal interactions.

  • What types of courses does The Problem Solving Academy offer?

    Our academy specializes in a wide range of problem-solving courses, ranging from creative thinking and strategic decision-making to specialized industry-focused workshops. Each course is designed to enhance both your theoretical understanding and practical skills.

  • Are the courses suitable for beginners?

    Absolutely! Our courses are tailored to cater to learners at all levels, from beginners to advanced professionals. We ensure that the content is accessible yet challenging enough to stimulate learning and growth.

  • How do the live online courses work?

    Our live online courses are conducted through a virtual classroom environment. You'll interact in real-time with instructors and peers, participate in discussions, and engage in hands-on activities, all from the comfort of your home or office.

  • Can I access course materials after the course ends?

    Yes, upon completing a course, you will receive an email with all of the relevant course materials. This allows you to review and consolidate your learning at your own pace.

  • Is there a final course exam?

    There is no exam for our courses. We believe in online learning over online education. We believe students should have a strong motivation to learn this information for their own professional development and well being.
    While helpful in assessing the retention of course topics, we find exams distracting to deeper learning and development in these courses.

  • Do you offer any certifications upon course completion?

    Yes, we provide a certificate of completion for each course. These certificates are a testament to your commitment and newly acquired problem-solving skills, and can be a valuable addition to your professional portfolio.