The Best Brainstorming Technique: The Affinity Diagram

In the today’s business environment, effective brainstorming an important skill that all professionals should have developed in some degree. Whether you’re and entry-level engineer, a project manager, or an operations executive, you should possess the ability to drive, facilitate and participate in discussions that generate creative ideas and innovative solutions. One powerful tool that elevates the brainstorming process to new heights is the Affinity Diagram. In this blog post, we will explore what affinity diagrams are, how they can be used in brainstorming activities, and why they are a game-changer for teams seeking to organize and make sense of diverse ideas.

What is an affinity diagram?

To give an affinity diagram a concise definition would be difficult. In some respect it’s a visual management tool. In another respect, it’s an activity. What it does is more important. An affinity diagram, also known as an affinity chart or KJ method, helps brainstormers visualize, organize and categorize a large number of ideas, concepts, or information into meaningful groups. Don’t let the formal definition scare you away. It’s a fun activity which typically and whimsically involves using sticky notes. And unlike most office activities, this one gets you up out of your chair.

Key Components of Affinity Diagrams:

  1. Ideas or Data Points: The raw material for an affinity diagram consists of individual ideas, thoughts, or data points generated during a brainstorming session. These can be written on sticky notes, index cards, or any other easily movable medium.

  2. Affinity Categories: Affinity categories are the thematic groups into which the ideas are organized. These categories emerge based on similarities, patterns, or natural connections between the individual ideas. As an example, brainstorming around the topic of “things to do over summer vacation” there might be different categories such as “vacation ideas”, “things to outside”, “things to do inside” and “things to do by myself”.  The most important thing to note about affinity categories is that the brainstorming group doesn’t start with them. Instead, they emerge organically as more and more ideas are generate and common themes and connections are identified between the ideas.

  3.  Header Cards: Header cards are used to label each affinity category, providing a concise summary of the common theme that unites the ideas within that category. Again, this is done towards the end of the activity.

 Using Affinity Diagrams in Brainstorming Activities:

The makeup of an affinity diagram is important, but what’s more important is the way the group goes about constructing it. Here are some tips to make the most of the brainstorming technique:

  1. Start with a clear prompt: The reason we’re brainstorming is to solve some problem. Therefore it’s important when beginning this activity to ensure that everybody understands the problem, its scope, and why it’s important to solve the problem. Creating a clear prompt inspires the participants to think harder and be more motivated at solving the problem.

  2. Encourage creativity: We can’t create and evaluate at the same time. The affinity diagram is an example of the creative part of the brainstorming process. Let people know that this is a safe space to explore goofy, silly, outrageous ideas. This lowers people’s defenses which often leads to greater creative ideas being generated.

  3. Encourage Silence: Affinity diagrams can be constructed verbally or non verbally. People can talk about what has been written or what themes they see emerging. However, by working in silence you allow each person to be individually creative and allow the themes and organization of the diagram to progress more naturally.

  4. Require Minimums: There’s no rule that says how many ideas each person has to generate. Indeed, some people will produce more than others. This is the nature of brainstorming. However, by requiring a set minimum of each participant, you can help ensure that all the voices of the group are heard and empower the more timid members of the team to speak.

  5. Silent Voting: After the ideas are organized into affinity categories, teams can collectively prioritize them based on relevance, feasibility, or impact. Using stickers, or even marking the sticky notes with dots is an effective way to visualize vote for the best ideas. This step is crucial for steering the brainstorming session towards actionable strategies and solutions. What we call “convergent thinking.”

Benefits of affinity diagram:

  1. The Ideas Shine. Affinity Charts have a democratizing effect to them, particularly if you institute the required minimum rules and encourage silence. Everybody’s idea takes up the same space regardless of their title, position, or usual propensity to dominate the conversation. Each idea can be evaluated on its own merits. Moreover, because each idea is generated independently, the risk of group think is substantially reduced.

  2. Low structure. The Affinity diagram activity requires very little formalized structure. Nobody must be eminently trained in these methods. All of the data points and ideas are generated from the individuals, and the organization and categorization happen naturally by all members of the group.

  3. Clarity and Visual cohesion. The affinity diagram is first and foremost a visual tool. At the end of the activity, you will have a wall full of categorized ideas which will likely reflect the areas of concern, opportunity or appetite for work. This is important because the simply by looking at the affinity diagram the group’s final decision will be more easily adjudicated. We’re visual creatures after all.

Conclusion:

Affinity diagrams are incredibly fun and effective tools for idea generation and one of the best brainstorming techniques available. To facilitate an affinitiy diagramming activity is very easy and the benefits are plentiful. Affinity diagramming  seamlessly integrates into the existing cultures of teams to harness the collective creativity of their members, identify patterns, and make informed decisions. Whether you're looking to innovate, address challenges, or enhance processes, affinity diagrams offer a visual and collaborative approach that propels brainstorming sessions to new heights. Embrace the organized chaos and let the affinity diagram be your guide to unlocking the full potential of your team's creativity.

Michael Parent

Michael Parent is CEO of the Problem Solving Academy and author of “The Lean Innovation Cycle” a book that explores the intersection of Problem Solving, Lean and Human Centered Design. Throughout his career, Michael has coached executives through strategic problem solving, strategy, and operations management and has led numerous projects in a variety of industries.

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